Retail Lead Management can help your flooring business.

Experience close rates as high as 70% and up to a 40% increase in sales.

See the Leads

Know how many and what types of leads you have.
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Manage the Leads

Keep leads moving through the process.
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Close the Leads

Convert leads into customers.
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Built by a Flooring Dealer to Help Other Flooring Dealers

Retail Lead Management was designed specifically to help flooring dealers.

The founders of RLM searched for, but couldn’t find, a lead management system that truly met the needs of flooring retailers. So, they created Retail Lead Management to help flooring dealers easily and cost-effectively track leads, and turn those leads into customers.

View Benefits Our Story

“Our customers never fall through the cracks anymore. Our close rate improved, and our overall sales have increased over 35%.”

Karyn Mitchell  / Co-owner Simply Floors

Make Retail Lead Management Even More Valuable

See more than just leads with Remote House Call.

Augmented reality video calling with Remote House Call allows you and your team members to provide real value to your customers without even leaving your desk.

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Better Satisfy Customers: More quickly respond to customer service issues.
Save Time and Money: Reduce the number of unnecessary, empty trips.
Help Everyone Stay Safe: Minimize face-to-face meetings, for the sake of both convenience and safety.
Provide Increased Support to the Field: Add an extra set of expert eyes to help field techs, installers, and others in the field.

“Retail Lead Management has threaded all facets of our business into one entity. It simplifies everything. It has shown us where we excel within our processes as well as where we need to work on improving.”

Mindy Arnette / Brian’s Flooring & Design, Birmingham, AL

Benefits Flooring Dealers are Experiencing

Why do flooring dealers love Retail Lead Management?

It’s Simple: Anyone can learn to use it in minutes.
It’s Accessible: Track and manage leads from a computer, tablet, or smartphone.
It’s customizable.: Easily reconfigure any fields, columns, pipelines, or stages to suit your specific needs.
It’s Integrated.: Make all your systems more robust by integrating RLM with your website, ERP, bookkeeping software, reputation management program, and more.
It works.: Users are experiencing close rates as high as 70% and up to a 40% increase in sales.

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“It’s a great tool for analyzing everything that’s going on in our stores — from lead management to sample checkout. And we write more business because of it.”

Steve Cosentino / Capitol Carpet & Tile, South Florida